Our Location

T37, The Johnson, Spring Hill, Brisbane 4000

Our Location

T37, The Johnson, Spring Hill, Brisbane 4000

FAQs

FAQs

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Why is branding important?

A breakthrough brand has a unique personality and identity that customers experience from engaging with your business. You don’t get a second chance to make a great first impression!

What can I expect from your process?

Off the bat, you can expect a bunch of passionate, relatable humans. With no hidden costs and transparent communication, you’ll also get a good, fast, and valuable branding experience that packs a punch!

What size of business do you cater for?

We don’t judge books by their covers, however most clients come to us looking for branding on a budget. That typically means start-ups and small business owners. Either way, you’ll get breakthrough branding.

Will you be able to brand for my industry? Do you specialise in any particular industries?

We don’t specialise, except for branding! With Pack, you get hands-on experience and a broader perspective. We understand how branding works best, no matter your niche. Check out our portfolio page for examples.

What makes a successful brand?

More than a logo, a successful brand pays attention to their market, but more importantly clearly knows the what, how, and why of their business to express that consistently. We’ll help you with that!

What are your turnaround times for each brand Pack?

Built fast and built to last, our brand Packs will be in your hot little hands in no time. We’ll give you a timeline in your brand discovery session.  

Will there be any add-on costs on top of my Pack?

We’re all about sticking to your budget, but to keep it flexible, if you’d like to add some extras, we’re happy to do so, if you’re happy to find a little more wiggle room in your budget.

What services do you provide?

Brand solutions that you’ll find in our breakthrough branding packs. We offer a range of added extras to make sure you have everything your brand needs.

What rates do you charge?

We don’t do hidden charges – what you see is what you get.

Where are you based?

Our Packhouse is based in Brissy, but we work with businesses across Australia and some around the globe.

What is the ongoing cost of a website?

Like running a car, all websites have some maintenance costs such as site hosting and domain registration & renewal. You don’t have to host or maintain your site with us, but if you’d like to find out more about our web care packages, just ask!

Can I get an email with my website?

Yep! We can set up email addresses, hosting and access for you.

Can I update my website myself?

You sure can. All websites come with a training video for you to take the wheel and make any changes with confidence.

You do, provided the bill is paid 😉

I had been looking for a local Queensland kick arse web developer for a while before I heard about these guys and as soon as I got off the phone to Emma I knew that they were going to be everything that I needed and so much more. Anelise, who worked on my case, totally just ‘got me’ and somehow knew just what I needed for my convoluted small business. Now, I feel amazing, and free to spend time on the part of the business I enjoy, secure in the knowledge that I have these little angel experts on my side.

Angie Simms

Stradbroke Island Photography